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Case Studies

Results that speak for themselves.

Real work. Real numbers. From global enterprise to local SEO. Across B2B, B2C, personalisation, paid media, and consulting.

* SEO results reflect performance at time of engagement
Volkswagen APAC · Omnicom
2023

Dynamic Creative at Scale: 1,000+ Variants and 40% CTR Lift

Managed the DCO account for Volkswagen across Australia and New Zealand. Built dynamic creative feeds across display, social, and video. Rigorous A/B testing across thousands of personalised variants without compromising brand quality.

Paid MediaDCOB2C
+40%
CTR improvement
+22%
Conversion rate
1,000+
Creative variants
DCO became the recommended approach for all VW APAC campaigns going forward.
FireDaemon Technology · B2B SaaS
2026

Full GTM Build: 30% Organic Growth and Free-to-Paid Conversion Lift

First dedicated marketing hire. Built everything simultaneously: SEO architecture, content pipeline, email workflows, and paid acquisition — while proving ROI fast enough to keep investment growing.

B2BSEOEmailGTM
+30%
Organic traffic
+45%
Email open rate
+30%
Free-to-paid CTR
50+ content assets per month with a pipeline that runs itself.
McDonald's APAC · Omnicom Media Group
2024

Personalised Offer Program Revamp: From Cancellation Risk to National Rollout

Franchisees threatened to cancel the personalised offers program over margin concerns. Identified the root cause in the over-targeting logic, rebuilt the segmentation model, and aligned data science, engineering, and CRM teams on a pilot that became a national rollout.

PersonalisationCRMData StrategyB2C
Saved
Program
National
APAC rollout approved
Program saved and approved for full national rollout across APAC.
Service.com.au · National Marketplace
2025

Digital Transformation: SEO, Paid, and UX Overhaul

End-to-end digital transformation with simultaneous SEO, paid, and UX workstreams. Rebuilt the organic acquisition strategy, restructured paid accounts, and improved lead quality through better funnel alignment.

ConsultingSEOPaid MediaB2C
+30%
Organic traffic
-18%
Paid CPA
+23%
Lead quality
All three channels improved simultaneously over an 8-month engagement.
Coles Group · Omnicom · Data Strategy
2024

Audience Precision: 35% Improvement in Targeting Accuracy

Cleanroom experiments and GA4 and Tableau dashboards that reduced manual reporting time and improved audience targeting precision across national retail campaigns.

Data StrategyPersonalisationAnalyticsB2C
+35%
Targeting precision
-15%
Reporting time
Cleanroom approach adopted as the standard methodology for audience strategy.
7-Eleven Australia · Omnicom · DCO
2023

Hyper-Local Paid Media: 350 Stores, Personalised by Location

Built a location-aware dynamic creative system for 350+ stores across Australia. DOOH and paid media personalised by store, local trade area, time of day, and promotional calendar — all from a single campaign setup.

Paid MediaDCOPersonalisationB2C
350+
Stores covered
1,000+
Creative variants
Single campaign setup serving hyper-local creative across every store simultaneously.
Floodgate Digital · Agency · Co-founder
2020 to 2022

Building an Agency from 3 to 8: 30+ Clients, 3.1x Average ROAS

Co-founded and scaled Floodgate Digital from a 3-person startup to an 8-person agency managing 30+ client accounts. Built the service delivery model, onboarding process, and reporting frameworks from scratch.

B2BConsultingAgency
3.1x
Avg ROAS
+20%
Client revenue avg
30+
Clients
30+ accounts under management. Agency acquired in 2022.
Beiersdorf and Dulux · Omnicom · DCO
2022 to 2023

Dual-Brand DCO: Consumer Campaigns at Scale

Ran concurrent DCO campaigns for Beiersdorf (NIVEA, Eucerin, Elastoplast) and Dulux across Australia. Managed creative feeds, audience architecture, and performance optimisation simultaneously across both brands.

Paid MediaDCOB2C
+40%
CTR lift
+22%
Conversion rate
Both brands achieved CTR and conversion improvements using the same DCO methodology.
Reactive Generators · B2B · Local SEO
2021

Top Rankings Across Google Business Profile and Search *

Local SEO and Google Business Profile optimisation for an industrial generator supplier. Achieved top-category rankings across primary service areas and search terms, driving inbound enquiry volume without paid spend.

B2BSEOLocal Search
#1
GBP category rank *
Top 3
Search positions *
Organic inbound enquiries increased without any paid acquisition budget.
Historic Plumbing · B2B · Local SEO
2021

Top Rankings for Gasfitting and Plumbing in Perth *

Local SEO and content strategy for a specialist plumbing and gasfitting business in Perth. Targeted competitive local search terms across multiple suburbs to drive inbound bookings without paid advertising.

B2BSEOLocal Search
Top 3
Plumbing Perth *
Top 3
Gasfitting Perth *
Consistent top-3 positions across target suburbs at time of engagement.

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+40%
CTR lift (VW)
+30%
Organic growth
3.1x
Avg ROAS
3.4x
ROAS (Naty)
30+
Clients managed
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